Knox Asset Intelligence is Samsung's fleet analytics service for enterprise-managed Galaxy devices. It provides visibility into device status, usage patterns and operational metrics across a fleet of devices.
SamsungFirmware.com provides a high-level overview. Product details are kept editable because Samsung services evolve.
Enterprise device analytics
Knox Asset Intelligence collects and aggregates data from managed devices to give administrators a fleet-wide view of device status, usage and health. This can include information such as battery health, storage usage, network connectivity, app usage and device location. The analytics help organisations identify devices that need attention, plan replacements and optimise device allocation.
Fleet visibility
Administrators can view dashboards showing the status of all managed devices — which are online, which have low battery, which have insufficient storage, which are experiencing connectivity issues. This visibility helps IT teams proactively address problems before they affect productivity.
- Device status dashboards (online, offline, issues)
- Battery health and charging patterns
- Storage usage and available capacity
- Network connectivity and signal strength
- Application usage and crash reports
Operational intelligence
Beyond basic status, Knox Asset Intelligence can provide operational intelligence — trends and patterns across the fleet that help organisations make decisions. For example, if a particular device model is consistently showing battery degradation after 18 months, the organisation can plan replacements proactively. If certain apps are causing crashes across the fleet, IT can address the issue centrally.
Frequently asked questions
- What is Knox Asset Intelligence?
- Samsung's fleet analytics service for enterprise-managed Galaxy devices, providing dashboards and reports on device status, battery health, storage, connectivity and app usage across a fleet.
- Does Knox Asset Intelligence track my personal data?
- Knox Asset Intelligence is designed for enterprise-managed devices. The data collected and its visibility depend on the organisation's configuration and policies. On personally-managed devices with a work profile, analytics may be limited to the work profile.
Related Knox topics
SamsungFirmware.com is an independent informational resource and is not affiliated with Samsung Electronics Co., Ltd. or Samsung Knox. For official configuration, licensing and deployment information, consult Samsung Knox documentation.